Return Policy

 

Introduction

It is our intention to provide beautiful products and ensure their longevity and durability. However, as our products are hand-made, very occasionally they may contain small imperfections. We also understand that sometimes people change their mind after making a purchase and may wish to return or exchange an item. The following is a brief guide on how we deal with returns, repairs, exchanges and faults.

This guide applies to items purchased via www.malikostudios.com and the boutiques listed below. For purchases from a store or boutique not listed below, please contact the boutique where you made the purchase and they can assist you.

If you have any questions, please contact info@malikostudios.com or the boutique where you made your purchase.

Your statutory and legal rights remain unaffected.

 

We offer an exchange or credit note for faulty items or change of size. Items will only be exchanged/credited if they are: 

  • In their original purchase condition.
  • Have not been worn, washed, used or damaged.
  • Are accompanied by the original receipt.
  • Have all original tags and stickers.

All exchanges & returns must be posted back to Maliko within 7 days of the original delivery date. For items deemed faulty by Maliko receipt, customers will be provided with our account shipping details. For exchanges; customers are responsible for shipping costs and any other charges incurred by their shipping carriers. Time for exchanges will revert back to the original production time of 10-15 business days + shipping time.

Please note that we do not offer refunds.

Exchanges are made at the original purchase price. After 7 days of receiving the product, all Sales are Final

 

 

 

 

                                                                                                                           

Size Chart

Men's shoe size guide

Please note that our shoes are in Italian sizing. The table below is an approximate size conversion guide.

UK

5

6

7

8

9

10

10½

11

11½

12

IT

39

39½

40

40½

41

41½

42

42½

43

43½

44

44½

45

45½

46

US

6

7

8

9

10

10½

11

11½

12

12½

13

FR

39

39½

40

40½

41

41½

42

42½

43

43½

44

44½

45

45½

46

 

 

Women's shoe size guide

Please note that our shoes are in Italian sizing. The table below is an approximate size conversion guide.

IT

34

34½

35

35½

36

36½

37

37½

38

38½

39

39½

40

40½

41

41½

42

UK

1

2

3

4

5

6

7

8

9

US

4

5

6

7

8

9

10

10½

11

11½

12

FR

35

35½

36

36½

37

37½

38

38½

39

39½

40

40½

41

41½

42

42½

43

JP

21

21½

22

22½

23

23½

24

24½

25

25½

26

26½

27

27½

28

28½

29

AU

3

4

5

6

7

8

9

10

10½

11